Our Journey & Commitment to
Exceptional 3PL Services
Starting in logistics over 10 years ago, Britt Mitchell realized the importance of doing the little things right and the issues that can arise when you don’t. Britt has worked through almost every facet of a 3pl. He started in dispatch, carrier sales and then account management. Fast forward to 2023 and he is ready to use his knowledge to help customers with any issues they may be facing. Hiring the right talent and equipping them with the same mindset of doing the basics right will minimize issues, streamline the vetting process and most importantly give our customer peace of mind.
"Great Partnership. Contrax far exceeded our expectations on our first few loads! Flexible scheduling, Fast in and out times at the shipper and receivers."
![Contrax A man holding an ipad in front of another man.](https://shipcontrax.com/wp-content/uploads/2023/09/1.png)
Our Core Values
Integrity
We uphold integrity by ensuring honesty and transparency in every transaction, always acting with our clients’ best interests at heart.
"Our partnership with Contrax will continue because of their sense of pride in what they do!"
Customer-Centric
We are customer-centric, prioritizing the needs of our clients and ensuring their freight loads arrive on time and in excellent condition.
"If you want to work with a company that cares about customer service, integrity, and the wellbeing of your drivers book with Contrax!"
Communication
We believe in clear, effective communication, keeping clients and carriers informed about shipment statuses and any relevant changes.
"Above and beyond great communication."
Adaptability
In the dynamic logistics industry, we demonstrate adaptability and are prepared to adjust to market fluctuations.
"The Founder and President Britt even stepped in when there was an issue with overages on a load and went to work immediately to help us resolve the issue in a timely manner. Many other brokerages don't want to deal with issues as they arise but Britt took personal ownership and resolved this overage issue within minutes.""
Explore how our commitment to integrity, customer-centricity, and reliability can transform your logistics experience.